Kindle Touch Support

Here at Waterstones we're committed to giving you the best eReading experience available. On these pages we hope you'll find everything you need whether you want advice to get started, download the user manual or need help fixing a problem. Click below to get started:

Getting started with the Kindle Touch

The first time you turn on your new Kindle Touch, a handy guide will help you choose your preferred language and connect your Kindle to a Wi-Fi network.

Setting the language

Select your preferred language from the list, and then tap OK

Changing the language

You can also change your language on in the settings menu. On your Kindle Touch press menu on the home screen. Press the settings menu and then navigate to the language selection. Then choose your desired language.

Note: If you change your Kindle's language through Settings, your Kindle Touch will restart while it loads your language preference.

Connecting your Kindle to WiFi

Your Kindle Touch can connect wirelessly through your home Wi-Fi network, WPA2 Enterprise Wi-Fi networks or places that offer Wi-Fi access, such as Waterstones or your favourite café. Your Kindle Touch automatically detects nearby Wi-Fi networks that broadcast their network name.

1.From the Home screen, tap Menu.

2.Tap Settings, then Wi-Fi Networks

3.You'll see a list of detected Wi-Fi networks. You may have to wait a moment as your Kindle Touch detects networks in range.

4.Tap the name of the network you wish to join. If necessary, enter the Wi-Fi network password. The password is the one used to set up the Wi-Fi network, not your Amazon account password. If you don't know this password, please contact the person who set up the Wi-Fi network.

Once you have successfully connected to a Wi-Fi network, your Kindle Touch will automatically connect to it when it detects a signal from that network.

Register your Kindle Touch

After you've successfully connected your Kindle Touch wirelessly, register your Kindle Touch, from the Home screen, tap the Menu button. Tap Settings, then Registration.

If you already have an Amazon account: Tap this option. Enter the e-mail and password associated with your Amazon account. Tap Register. Your name will appear as the Registered User when registration is complete.

If you do not have an Amazon account: Select this option and follow the onscreen instructions to set up a new account.