Download the Waterstones App

Get The Waterstones App on the App Store 

The New Waterstones App
The New Waterstones App

Make your wallet one loyalty card lighter. With the new Waterstones App, you can join Plus in seconds, browse, buy and check stock in your local shop, as well as check your Plus balance and use the barcode to collect and redeem Stamps – all from your phone.

Benefits include:

  • A fully digital Plus card – a convenient, easy-to-use alternative to your plastic card
  • Instant access to your Waterstones Plus balance.
  • An easier way to discover and buy. Search, browse, buy, read reviews and add to your reading wishlist.
  • A pocket guide to your nearest branch. Locate your closest bookshop in seconds
  • Buying in shop made easier. Reserve the items you want with Click & Collect.
  • More to come...

Frequently Asked Questions

How Do I Get the App?

To download the app to your device simply search for 'Waterstones' via your mobile app store. Currently the Waterstones app is available for Apple and android mobile phones only.

I Have a Plastic Card, Can I Keep Using It?

Of course! You can keep using your plastic card as you do now, as well as using the app. Simply make sure you have completed registration for your plastic card and then log into the account linked to it on the app and any Stamps collected on either the app, website or by using your plastic card will count towards your balance.

My Phone Can't Be Scanned, What Do I Do?

If the scan fails, try turning up the brightness on your handset and try again - it might be that some light is reflecting off the screen and interfering with the scanner so try holding it vertically.

If you are still experiencing problems, ask a bookseller who will be able to access your card number from the app and manually enter this at the till point.

Still Have a Question?

If you have a general question about how our loyalty scheme works, your account and the points you've earned, you might want to read our Waterstones Plus FAQs.

For any other questions, please contact [email protected].

Terms and Conditions

For help and information, please see our terms and conditions, or contact us: [email protected].