We regret that due to the technical limitations of our site, we are unable to offer eBooks or Audio Downloads to customers outside of the UK.

For further details please read our eBooks help.

International shoppers

We are happy to offer our products to international customers. Below are details that you will find useful when placing orders to be shipped outside of the UK.

 

Overseas Courier Delivery

Please note that:

  • Orders will be despatched using our international courier and you will be charged a shipping cost.
  • This method is fully secure, and we can track and trace the shipment for you.
  • Orders sent via this method will require a signature upon receipt.
  • Courier delivery cannot be made to PO Boxes.

We would request that you register a contact telephone number when using our International shipping method. This will mean that the courier company can contact you should they have problems finding your address.

 

EUROPE DELIVERY - £7.50

Estimated delivery time: 7 - 8 working days of despatch.

 

REST OF THE WORLD DELIVERY - £12.50

Estimated delivery time: 7 - 10 working days of despatch.

 

eBooks and MP3 Audio Downloads

We are currently only selling eBooks and MP3 Audio Downloads to customers who are in the UK and have a UK billing address, at the time of purchase.  If you are in the UK and are being prevented from purchasing these items from our website, please contact our Customer Support Team for assistance.

We have planned work to complete a number of technical changes to our website to allow us to remove our current restrictions. In the meantime, if you are outside of the UK, you can continue to purchase books, stationery and gifts from Waterstones.com, to be delivered to your home.

 

VAT

The prices payable for goods are as set out in the website, inclusive of VAT where applicable (books are currently zero rated). Customers ordering for delivery outside of the UK will be responsible for payment of any local taxes payable including VAT, and will be required to pay extra for delivery and clearance where necessary.

 

Customs Charges

If you are ordering goods for delivery outside of the UK, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be paid by you. It is accepted by you that Waterstones has no control over additional charges in relation to customs clearance. Waterstones recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. You will be the importer of record and responsible for any import VAT and duty that needs to be paid. In addition, any charges for import clearance will be paid by you, the customer.

 

British Forces Post Office addresses

For BFPO addresses, please select UK as your country.

 

We are happy to ship orders to the following countries:

Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bosnia and Herzegovina, Brazil, British Virgin Islands, Brunei Darrusalam, Bulgaria, Canada, Canary Islands, Cayman Islands, Chile, China (inc Tibet), Comoros, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Estonia, Fiji, Finland, France, Germany, Gibraltar, Greece, Guadaloupe, Guernsey, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Latvia, Lithuania, Luxembourg, Macedonia, Madagascar, Malaysia, Maldives, Malta, Martinique, Mauritius, Monaco, Montenegro, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russian Federation, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, United States of America.