eBooks & MP3 Audio Downloads
Important notice for our eBooks and MP3 Audio Downloads customers
The Waterstones digital download store has now closed, but we have partnered with Kobo to ensure that you will still be able to access your library of eBook titles. On 14th June 2016 we sent you an email with a personalised link to transfer your eBooks to Kobo. If you didn’t receive this email or don’t wish to transfer your eBooks to Kobo, please contact our Customer Support Team for assistance.
Kobo is one of the world’s fastest-growing eReading services, empowering booklovers to read more. With Kobo, you’ll enjoy easy, instant access to their eBookstore of over 5 million of the world’s best eBooks that can be read anywhere, on any device. Plus, you’ll earn Kobo Super Points rewards with every purchase.
eBooks frequently asked questions
eBooks are no longer available to buy on Waterstones.com, and we’ve invited our customers to transfer their eBooks to Kobo.
What does this mean?
We recommend completing the transfer to Kobo in June, to keep access to your eBooks for the future. If you decline the option to move your eBooks to Kobo, but have yet to download them, please contact our Customer Support Team.
Will all of my eBooks be accessible with Kobo?
The vast majority of eBooks will be able to be transferred, but there may be a small number of books that Kobo will not be able to support. Kobo will inform you which titles cannot be transferred; if you have any questions about these titles, please contact us.
How will the transfer work?
We contacted customers by email on Tuesday 14th June with a unique link and instructions on how to transfer your eBook library to Kobo. You can then use the Kobo apps to read and enjoy your purchases.
What if I don’t receive this email?
Please contact us if you did not receive an email on, or soon after, Tuesday 14th June 2016.
Can I use Waterstones gift cards or loyalty points with Kobo?
Unfortunately not, although you will earn Kobo Super Points rewards with every purchase and Kobo gifts cards are available for purchase from a number of retailers.
Audiobooks are no longer available to buy on Waterstones.com.
What does this mean?
If you haven’t yet downloaded your audiobooks, please contact our Customer Support Team.
How can I download my audiobooks?
See our step-by-step guide below.
Any other questions
Help for past Waterstones eBooks customers
Reading eBooks on a tablet or mobile
To read eBooks on an iPad, iPhone, Android or Windows device:
- Download and install the OverDrive app
- Sign up for an OverDrive account and sign in
- Download your eBook purchase from Waterstones.com
- The OverDrive app will automatically open your eBook, ready for you to read
Need more help? See our FAQ below, or contact us for assistance.
Reading eBooks on an eReader, PC or Mac
Including Windows PCs and laptops, Apple Macs, Nook, Kobo and Sony eReaders.
- Download and install Adobe Digital Editions
- Open Adobe Digital Editions and follow the steps to get started
- Download your eBook from Waterstones.com and it will be opened by Adobe Digital Editions
- Connect an eReader to transfer the eBook across using Adobe Digital Editions
Need more help? Read our FAQ, below, or contact us for assistance.
How do I listen to my Audio Download?
Listening to Audio Downloads on any device
Regardless of which device you are using, we recommend you download the Overdrive app to manage your Audio Downloads.
Help with OverDrive and Adobe Digital Editions
How do I read eBooks on a tablet or mobile?
How do I read eBooks on an eReader, PC, or Mac?
How do I listen to Audio Downloads on any device?
I have forgotten my Adobe ID or Overdrive account details
eBook frequently asked questions
All eBooks sold on Waterstones.com are in ePUB or PDF format and these are secured with Adobe ADEPT Digital Rights Management.