Your Questions Answered
All the information you'll need on our delivery options.
Please note our bookshops normally process many of our online orders. Such orders are now being rediverted to our warehouse which may result in a short but additional delay. We are extremely grateful to the Royal Mail who are working incredibly hard to support this temporary disruption to our service.
Thank you all for your patience and support in these unprecedented times.
Latest UK Delivery Estimates
- Free delivery over £20 - 4-6 workings days
- UK Courier (£7.95) - No longer available
- 1st Class (£3.75) - 2-3 working days
- 2nd Class (£2.75) - 4-6 workings days
Delivery to Shops
Closure of our bookshops means that both our Delivery to Shop and Click&Collect services have now been temporarily suspended.
- China - China Post have advised to expect deliveries to take longer than usual
- Cyprus - Cyprus Post advices that signatures won't be required for deliveries but delays are likely
- Czech Republic - Delays are possible
- Denmark - Delays are possible
- France - Delays are likely
- Germany - Delays are possible
- Hong Kong - Delays are likely due to slower mail processing and delivery
- Iran - We expect delays of 2-3 days
- Ireland - Delays are possible
- Italy - We expect delays of 2-3 days as orders are being transported by road rather than by air
- Japan - Delays are likely due to reduced air routes operating
- Kuwait - Deliveries are currently being held, so please expect a delay
- Mongolia - Deliveries are currently being held, so please expect a delay
- Netherlands - PostNL advises that signatures won't be required for deliveries
- Saudi Arabia - Delivery confirmation will be based on a code sent to the addressee's mobile phone instead of a signature
- South Korea - Delays are likely due to reduced air routes operating
- Spain - Correos advise that due to a significantly reduced workforce, please expect delays.
- Taiwan - Delays are likely due to reduced air routes operating
- USA - Delays are possible due to restricted air travel.
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