Becoming a Waterstones Bookseller means joining a revolutionary success story that began in 1982. Your first day marks the beginning of an active, thriving career, where our fantastic customers sit at the heart of everything we do.

Whilst developing your bookselling skills, sharing your love of books and embarking on a lifetime of learning, you will enjoy delivering the very highest standards of customer service. Whether in our bookshops, Café Ws, online or behind the scenes, we work hard to ensure that choosing to shop with Waterstones is a choice well made. We aim to make every customer’s visit something they will want to experience again and again.

And working at Waterstones is open to everyone. Just like our customers, our employees hail from every kind of background, and we are proud to pursue principles of diversity and inclusivity toward the staffing of our bookshops. If you are looking to share your love of books and want to be a part of what is a hugely exciting and culturally significant industry, we want to hear from you.


No matter their role or the number of hours worked, both shop and online every Waterstones employee is instantly entitled to an extraordinary 50% staff discount on most purchases – a reader’s dream! Membership of our Plus Bookseller benefits programme also includes major savings on gifts, puzzles, games and stationery, plus money off in our lovely Café Ws. Publisher freebies and exclusives can be yours too, with Plus Bookseller acting as a special gateway to advance and sometimes unique reading copies. In addition, by participating in our literary festivals and author events, meeting your writing and illustrator heroes can become a familiar part of a hugely fulfilling job.

Many of our employees have chosen to build long and fruitful careers within Waterstones, underpinned by ongoing training packages, a competitively matched salary sacrifice pension scheme and – as a commitment to the health and wellbeing of everyone who works for us – a 24/7 Employee Assistance Programme. For some, starting as a bookseller or barista is just the beginning, enjoying a wealth of future opportunity across Head Office, Support or Management roles. And for those who choose to make Waterstones their ultimate career, we thank that dedication and commitment by rewarding their long service.

Job Applicant Privacy Notice

If you submit an application to Waterstones, your application and personal details will be processed in accordance with the policy outlined in our Job Applicant Privacy Notice.

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