Account Sales

Waterstones Account Sales maintains credit facilities for business and institutional customers from schools, colleges, universities, libraries, government agencies and departments, hospitals, prisons, charities and other organisations.

Purchases can be made by email to [email protected], or with one of our Regional Account Sales centres.

Once your account is open, you will benefit from 30-day billing terms and you will be able to use your account in any of our Regional Account Centres or Waterstones bookshops. At this time your account can't be used at our consumer site,, but you can make purchases from them using a credit card.

Before we can begin processing your orders, we will need you to complete a simple credit application.


How To Apply

Please apply here for an account.

The details you provide will enable us to process your orders with the correct level of discount if you are making purchases under contract or agreement.

To ensure that your credit facility meets the needs of your account, please request a credit limit that will accommodate the needs of all of your account users across a 30-day period.

Waiting For Approval

Once submitted, your application will undergo an approval process with most applications being turned around in 1-2 working days.

Once your account has been approved, you will receive an email notification with some further details.

Find More Help

If you need assistance with where to place your purchase orders, please contact [email protected]

If you need assistance with credit account administration (applications, credit limits, contract/framework terms, statements, etc.) please contact [email protected]

Full Terms and Conditions can be found here.