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Waterstones Gift Card – Hilary Mantel Special Edition Terms and Conditions

  1. Validly activated Hilary Mantel Special Edition gift cards can be used as full payment a single copy of The Mirror and the Light by Hilary Mantel Waterstones Exclusive edition (ISBN 9780008366704) in Waterstones shops across the UK, the Isle of Man and Jersey and online at Waterstones.com (subject to availability).

  2. For online purchases please follow the redemption procedure accordingly (see below).

  3. No change or refunds will be given.

  4. Gift cards cannot be used to purchase any other product, gift vouchers, additional gift cards or book tokens nor can a gift card (and any gift card balance) be exchanged for cash.

  5. Waterstones reserves the right to refuse to accept any gift card payment where it deems that a gift card has been tampered with, duplicated or where it is otherwise suspected to be affected by fraud.

  6. A gift card is for personal use only and it may not be used for commercial purposes (including but not limited to resale) without Waterstones prior written consent.

  7. Gift cards are exempt from Waterstones Standard Returns Policy. However, any gift card which is purchased online may be returned to Waterstones undamaged, unused and with proof of purchase and Waterstones will refund the value of the gift card. Please note:

    a. You must inform Waterstones of your intention to cancel your purchase within 14 days of the date that you receive your gift card from us. You must either: email us at waterstoneshelpline@encompassprint.co.uk, telephone us on 0115 907 1899 or write to us at Waterstones c/o Encompass Print Solutions, Encompass House, Manners Industrial Estate, 17 Birkdale Close, Ilkeston, Derbyshire DE7 8YA.

    b. Please include a clear statement that you wish to cancel your purchase and details of your name, address, details of the order you wish to cancel and, where you have provided them to us as part of your order, your phone number and email address.

    c. After you have informed Waterstones of your intention to cancel your purchase, you should return the gift card to us at your cost within 14 days of your giving us notice to cancel your purchase and Waterstones will reimburse to you (by the method used to pay for the original transaction) the amount, less the cost of postage. Waterstones will make the reimbursement no later than 14 days after the day Waterstones receives back from you the returned gift card.
  8. A gift card is not a cheque guarantee, debit or credit card.

  9. If a gift card is not used by 05/09/2020, it will automatically expire and any remaining balance will be deducted.

  10. Please protect your gift card and treat it as cash. Waterstones cannot be held liable for lost, stolen or damaged gift cards or any credit amounts on such gift cards. Waterstones reserves the right to issue another gift card for the unspent balance of an original gift card at its discretion on production of your original receipt, but Waterstones is not responsible for funds used without your knowledge.

  11. Waterstones reserves the right to add to or waive these terms and conditions on reasonable notice for legal, security or regulatory reasons or to discontinue the gift card scheme at any time in the event of circumstances beyond its reasonable control. Customers will be notified in advance via in-store displays in the event of any such change.

  12. Additional terms and conditions apply for online gift card use - please see below. Additional online purchase copy: How can I use my gift card to pay for an online order? You can use a Waterstones Gift Card – Hilary Mantel Special Edition to pay for a single copy of The Mirror and the Light by Hilary Mantel Waterstones Exclusive edition (ISBN 9780008366704) order on Waterstones.com (subject to availability). Simply follow these steps: Select The Mirror and the Light by Hilary Mantel Waterstones Exclusive edition (ISBN 9780008366704) and go to the checkout as usual. On the 'Payment' page, enter the gift card number and the security code in the 'Waterstones Gift Cards' section and select 'Add Gift Card'. The security code is the three digit number behind the scratch off panel on the reverse of the card. Select 'Apply Gift Cards'. You will then see the order total change to reflect the gift card payment. If you have no further balance to pay, select 'Place Order', otherwise scroll down to enter your credit/debit card details. We will take payment from gift cards at the point an order is placed. If there is any remaining balance to pay, this will be taken from your credit/debit card when your order is ready for dispatch.

How can I use my gift card to pay for an online order?

You can use a Waterstones Gift Card – Hilary Mantel Special Edition to pay for a single copy of The Mirror and the Light by Hilary Mantel Waterstones Exclusive edition (ISBN 9780008366704) order on Waterstones.com (subject to availability).

Simply follow these steps:

Select The Mirror and the Light by Hilary Mantel Waterstones Exclusive edition (ISBN 9780008366704) and go to the checkout as usual.

On the 'Payment' page, enter the gift card number and the security code in the 'Waterstones Gift Cards' section and select 'Add Gift Card'. The security code is the three digit number behind the scratch off panel on the reverse of the card.

Select 'Apply Gift Cards'.

You will then see the order total change to reflect the gift card payment.

If you have no further balance to pay, select 'Place Order', otherwise scroll down to enter your credit/debit card details.

We will take payment from gift cards at the point an order is placed. If there is any remaining balance to pay, this will be taken from your credit/debit card when your order is ready for dispatch.