We regret that due to the technical limitations of our site, we are unable to offer eBooks or Audio Downloads to customers outside of the UK.

For further details please read our eBooks help.

42 Rules for Superior Field Service: The Keys to Profitable Field Service and Customer Loyalty - 42 Rules (eBook)
  • 42 Rules for Superior Field Service: The Keys to Profitable Field Service and Customer Loyalty - 42 Rules (eBook)

42 Rules for Superior Field Service: The Keys to Profitable Field Service and Customer Loyalty - 42 Rules (eBook)

,
£12.59
eBook (ePUB) Published: 10/07/2013

Available for immediate download

  • This item has been added to your basket

With few exceptions, the service business is viewed as a "necessary evil". Servicing products, after they are sold and in customers' hands, is frequently overlooked and can be a source of customer dissatisfaction and profit loss. This thinking results in missed opportunities to convert customers into advocates and to generate significant business revenue.

Complicating field service operations is the global nature of business – where your customers are, where your products are manufactured. Sourcing global parts, managing the parts supply chain and the investment required are the things that keep managers up at night.

Publisher: Happy About
ISBN: 9781607730712

You may also be interested in...

Your review has been submitted successfully.

We would love to hear what you think of Waterstones. Why not review Waterstones on Trustpilot?


Review us on Trustpilot