Customer Services Books

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This is Marketing
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Seth Godin
Pre-order £14.99 Paperback
The Trusted Advisor
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David H. Maister
In stock online £16.99 Paperback
Understanding Digital Marketing
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Damian Ryan
In stock online £19.99 Paperback
Five Star Service
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Michael Heppell
In stock online £12.99 Paperback
Brilliant Customer Service
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Debra Stevens
In stock online £12.99 Paperback
The Art of Client Service
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Robert Solomon
In stock online £16.99 Hardback
Customers the Day After Tomorrow
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Raving Fans!
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Kenneth Blanchard
In stock online £8.99 Paperback
Customer Innovation
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Marion Debruyne
Pre-order £29.99 Paperback
Dealing with Difficult People
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Roy Lilley
In stock online £9.99 Paperback
This Is Service Design Methods
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How To Become A Rainmaker
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Jeffrey J. Fox
In stock online £10.99 Paperback
The Thank You Economy
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CRM For Dummies
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Lars Helgeson
In stock online £17.99 Paperback
Celebrity Service
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Geoff Ramm
£12.99 Paperback
Customer Service in Tourism and Hospitality
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The Customer Rules
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Lee Cockerell
In stock online £12.99 Paperback
Inbound Organization
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Dan Tyre
In stock online £18.99 Hardback
The Service Innovation Handbook
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Lucy Kimbell
In stock online £29.95 Paperback