Water Utility Benchmarking (Paperback)
  • Water Utility Benchmarking (Paperback)
zoom

Water Utility Benchmarking (Paperback)

(author)
£79.00
Paperback 182 Pages / Published: 31/03/2010
  • We can order this

Usually dispatched within 3 weeks

  • This item has been added to your basket
Benchmarking is essential for those developing and implementing water policy. If decision-makers do not know where they have been or where they are, it would seem to be impossible to set reasonable targets for future performance. Information on water/sewerage system (WSS) operations, investments, and outputs is essential for good management and oversight. This book is designed to help decision makers identify the data required for performance comparisons over time and across water utilities, to understand the strengths and limitations of alternative benchmarking methodologies, and to perform (or commission) benchmark studies.
This book provides an overview of the strengths and limitations of different methodologies for making performance comparisons over time and across water utilities (metric benchmarking). In addition, it identifies ways to determine the robustness of performance rankings. Current benchmarking activities in Latin America, Asia, Africa, Central Europe/Asia, and OECD nations are summarized.
Five basic approaches to benchmarking characterize current studies: Core indicators and a summary or overall performance Indicator (partial metric method), Performance scores based on production or cost estimates ("total" methods), Performance relative to a model company (engineering approach), Process benchmarking, and Customer survey benchmarking.
This volume is of interest to the water professionals, water utility managers and senior staff of regulatory agencies, professionals in related government agencies, and consultants.
Visit the IWA WaterWiki to read and share material related to this title: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/InfrastructureRegulationStateOwnedEnterprisesVsInvestor-ownedInfrastructureOperators

Publisher: IWA Publishing
ISBN: 9781843392729
Number of pages: 182
Weight: 267 g
Dimensions: 234 x 156 x 18 mm

You may also be interested in...

Chester Electric Lighting Station
Added to basket
Marching to the Fault Line
Added to basket
The Mining Valuation Handbook
Added to basket
This Is Not A Drill
Added to basket
£9.99
Paperback
Energy: The Basics
Added to basket
Oil 101
Added to basket
£19.95
Hardback
Images of Coalminers
Added to basket
The End of Oil
Added to basket
£9.99
Paperback
Nuclear Energy
Added to basket
The Smartest Guys in the Room
Added to basket
The Secret World of Oil
Added to basket
The Frackers
Added to basket
£9.99
Paperback
Ride Like Hell and You'll Get There
Added to basket
Understanding Oil Prices
Added to basket
The Dam Builders
Added to basket
£14.99
Paperback
The Oil Road
Added to basket
£12.99
Paperback

Reviews

Please sign in to write a review

Your review has been submitted successfully.