Click & Collect
from 2 Hours*
Last Christmas
delivery dates
Free UK Standard Delivery On all orders over £25 Order in time for Christmas 16th December by 3pm 2nd Class |
19th December by 3pm 1st Class
Free Click & Collect to shops From 2 hours after you order*
Using Your Emotional Intelligence to Develop Others (Hardback)
  • Using Your Emotional Intelligence to Develop Others (Hardback)
zoom

Using Your Emotional Intelligence to Develop Others (Hardback)

(author), (author)
£54.99
Hardback 175 Pages / Published: 18/11/2009
  • We can order this from the publisher

UK delivery within 3-4 weeks

  • This item has been added to your basket
A practical book detailing how to implement EI (emotional intelligence) techniques for human resource professionals and trainers developing managers and leaders.

Publisher: Palgrave Macmillan
ISBN: 9780230614581
Number of pages: 175
Weight: 450 g
Dimensions: 235 x 155 x 15 mm


MEDIA REVIEWS

'This book is a must read whether you are a top executive, middle manager, front line supervisor, or business trainer if your success is contingent upon working with others. EI is a critical component in any successful working relationship and authors Sheri Caldwell and Linda Gravett provide a framework, practices and exercises that will help you get better results with and through people.' Clinton O. Longenecker, Stranahan Professor of Leadership and Organizational Excellence, The University of Toledo and author of Two Minute Drill: Lessons on Rapid Organizational Improvement from America's Greatest Game

'To be successful, you need to have emotional intelligence. Plain and simple. This book is a must-read for anyone wanting an entirely new way to better understand how to use one's emotions in the workplace and how to manage them in others. The authors have a unique approach and provide useful tools to help you not only assess, but to also learn and apply these important skills in order to be more effective both personally and professionally in the twenty-first century.' Sherry Gibson, Vice President, Fifth Third Bank

'This book has practical application for everyone from the mailroom clerk to the CEO. This is an innovative, practical approach to deal with these vastly under-emphasized skills. Mergers and integration activities may be the most difficult 'emotional' tests due to the competitive nature of the process. I have personally witnessed up close and personal many talented employees who would have benefited tremendously by maning their emotional intelligence more effectively. This is a very important subject any time but particularly now as the face of business is changing during these challenging economic times.' Roger P. Henry, CEO, Staples Promotional Products, Overland Park, Kansas.

You may also be interested in...

Effective Modern Coaching
Added to basket
The Tao of Coaching
Added to basket
Leader's Guide to Influence, The
Added to basket
Managing Difficult People in a Week
Added to basket
Gung Ho!
Added to basket
£8.99
Paperback
The Little Book of Big Coaching Models
Added to basket
Coach's Casebook
Added to basket
£16.99
Paperback
Challenging Coaching
Added to basket
£20.00
Paperback
Quiet Leadership
Added to basket
£10.99
Paperback

Please sign in to write a review

Your review has been submitted successfully.