The realisation of many commonly held business objectives are inextricably linked with a need for effective knowledge-sharing behaviours. In order to adapt to change, innovate, and improve productivity, effective knowledge sharing is paramount. Many key management tasks, for example management decision making and strategic communications, are also underpinned by knowledge management principles. This report illustrates that KM, when leveraged effectively, is a powerful management tool with the ability to add value across businesses processes, and which can both impact and drive an organisation's strategy. Industry sectors, for WLR store website: Knowledge Management Unique selling points: This report highlights how KM interacts with management strategies and therefore how it helps to realise business objectives. Expert contributors analyse the topic from a variety of viewpoints, and discuss topical KM issues (for example, the rise of big data and 'information overload', and the importance of innovation and agility within organisations). Global case studies feature the Royal Air Force, National Audit Office, a global consultancy company, and a global service provider to the energy industry, and illustrate the principles of the report being used in practice. Three key author facts: This is a multi-contributor report. The authors come from different locations around the globe and share their varied experiences on this topic. The authors are: Albert Simard - Knowledge manager at Defence Research and Development Canada Katrina Pugh - Academic Director, Colombia university Madelyn Blair - Consultant and founder of Pelerei Klaus Jochem - IT Manager at Bayer Technology Services Stephen Bounds - Director & Principal Consultant, Knowquestion Rob Bogue - Consultant (SharePoint expert) Shelda Debowski - Senior Consultant, Higher Education Development Steve Moore - Business strategy and change consultant Nicky Gibbs - NAO (case study) Kim Glover - FMC technologies (case study) Monica Danese Perrin - Capco (case study) David Woods - Royal Air Force (case study) Case studies/expert contributions: Expert contributions Albert Simard (knowledge manager at Defence Research & Development Canada) - Social interaction - beyond compatible goals Stephen Bounds (director and principal consultant, knowquestion) - Problem solving, multitasking, and management decision-making Klaus Jochem (IT manager, Bayer Technology Services) - From traditional to dynamic knowledge management - Why KM is more necessary today than ever before Steve Moore (business strategy and change consultant) Not managing knowledge - A knowledge management strategy Katrina Pugh / Tom Stewart (academic director of the Columbia University Information and Knowledge Strategy Masters programme and president, AlignConsulting, / chief marketing and knowledge officer, Booz & Company) - knowledge is the business (with mini case studies from IBM, Apple and UPS) Rob Bogue (author, speaker, strategist, and consultant) - innovating with the knowledge you have Shelda Debowski (senior consultant, Higher Education Development) - Promoting knowledge management as core business Madelyn Blair / Denise Lee (speaker and consultant / director at Pricewaterhouse Coopers) - Understanding the power of narrative intelligence: Energising organisational learning and strategic communications Case studies Kim Glover - FMC Technologies (equipment and services provider, energy industry) Nicky Gibbs - National Audit Office Monica danese-perrin - Capco (global business and technology consultancy) David Woods -- - Royal Air Force
Publisher: Ark Group
Number of pages: 118
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