Understanding Librarians: Communication is the Issue - Chandos Information Professional Series (Paperback)Barbara Hull (author)
Paperback 200 Pages / Published: 05/08/2011
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Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on `non-standard' users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.
Publisher: Woodhead Publishing Ltd
Number of pages: 200
Weight: 360 g
Dimensions: 234 x 156 x 11 mm
Hull provides a well-researched argument, which is anchored in evidence. While written mainly from an academic library perspective, the themes remain relevant to all libraries., The Australian Library Journal Provides a comprehensive overview of the various barriers a library professional needs to keep in mind when dealing with customers., The Australian Library Journal This easy-to-read and easy-to-understand book can be treated both as a starting point for further research and as a code of conduct for librarians, library managers, and library practitioners., Journal of Librarianship and Information Science
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