For courses based on the ISO 9000-2000 series of quality standards as a primary text, and as a supplemental text for courses in Quality Control, Quality Management, and Industrial Safety.
As organizations that compete in the global marketplace seek to achieve peak performance, world-class quality, and personnel improvement, interest in ISO 9000 certification has gained worldwide momentum. This practical resource/teaching guide uses a step-by-step model to understanding the ISO 9000-2000 series of standards and explains how to use them in an organization.
Publisher: Pearson Education (US)
Number of pages: 384
Weight: 590 g
Dimensions: 192 x 234 x 18 mm
Edition: 2nd edition
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