Focusing on the foundational skills of selling travel products that satisfy client needs and expectations, the book is a wonderful how-to resource. Each chapter concentrates on a specific travel product or service such as domestic terminology, references, and proven methods for effectively selling these products to today's traveling public. For those desiring a career in travel, as well as agency managers and employees alike will benefit from the valuable knowledge and advice this book offers.-- Complete coverage of terminology, product features, reference materials, and how-to's for effectively selling products.-- New information on the Internet is presented, along with its impact on, and uses for the travel industry.-- Appendices offer actual samples from the Official Airline Guide, Hotel Guide, Tour and Cruise Materials
Publisher: Cengage Learning, Inc
Weight: 930 g
Dimensions: 279 x 222 x 17 mm
Edition: 2nd edition
You may also be interested in...
Please sign in to write a review
Thank you for your reservation
Your order is now being processed and we have sent a confirmation email to you at
When will my order be ready to collect?
Call us on or send us an email at
Unfortunately there has been a problem with your order
Please try again or alternatively you can contact your chosen shop on or send us an email at