- Sign In
- Help
-
My Basket0
Your basket is empty.
Tourism Crises: Management Responses and Theoretical Insight (Paperback)
Eric Laws (editor), Brice Richard Prideaux (editor)
£44.99
Paperback
172 Pages /
Published: 08/09/2006
- We can order this
Don't wait until it's too late to learn how to manage a crisis situation
The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the economic well-being of communities at the regional, national, and international levels. This timely book examines a range of conceptual issues, including crisis communication and the safety of employees of the industry, and features case studies of responses to the World Trade Center terrorist attacks, SARS, the 1999 Austrian avalanche disaster, and the epidemic of foot-and-mouth disease in the United Kingdom.
As new crises emerge, it's essential that the tourism industry be prepared to minimize the impact on both hosts and guests. Tourism Crises identifies key issues that need to be addressed in dealing with future incidents, examining specific cases of management successà and failureà with suggestions for improved responses. Academics, practitioners, and professionals discuss effective methods of maintaining yield during crisis situations, offering analysis, reflection, and new management strategies.
Topics addressed in Tourism Crises include:
the significance of communication in crisis situations
keeping the media informed
attracting business after the crisis has passed
how alpine areas can respond to the dangers of avalanches
the effect of the SARS epidemic on Hong Kong, Singapore, and Japan
a typology of tourism crisis terms
employee work stress in crisis situations
quantifying the effects of tourism crises
how tourism managers have re-tooled their promotional campaigns after 9/11
and much moreTourism Crises is a must-have for tourism professionals, practitioners, and academics as they develop new agendas for dealing with future crisis situations.
The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the economic well-being of communities at the regional, national, and international levels. This timely book examines a range of conceptual issues, including crisis communication and the safety of employees of the industry, and features case studies of responses to the World Trade Center terrorist attacks, SARS, the 1999 Austrian avalanche disaster, and the epidemic of foot-and-mouth disease in the United Kingdom.
As new crises emerge, it's essential that the tourism industry be prepared to minimize the impact on both hosts and guests. Tourism Crises identifies key issues that need to be addressed in dealing with future incidents, examining specific cases of management successà and failureà with suggestions for improved responses. Academics, practitioners, and professionals discuss effective methods of maintaining yield during crisis situations, offering analysis, reflection, and new management strategies.
Topics addressed in Tourism Crises include:
the significance of communication in crisis situations
keeping the media informed
attracting business after the crisis has passed
how alpine areas can respond to the dangers of avalanches
the effect of the SARS epidemic on Hong Kong, Singapore, and Japan
a typology of tourism crisis terms
employee work stress in crisis situations
quantifying the effects of tourism crises
how tourism managers have re-tooled their promotional campaigns after 9/11
and much moreTourism Crises is a must-have for tourism professionals, practitioners, and academics as they develop new agendas for dealing with future crisis situations.
Publisher: Taylor & Francis Inc
ISBN: 9780789032089
Number of pages: 172
Weight: 476 g
Dimensions: 216 x 152 x 11 mm
You may also be interested in...
Added to basket
£24.95
Paperback
Added to basket
£63.99
Paperback
Added to basket
£30.25
Paperback
Added to basket
£34.99
Paperback
Added to basket
£40.99
Paperback
Added to basket
£27.50
Paperback
Added to basket
£14.99
Paperback
Added to basket
£20.99
Paperback
Added to basket
£40.99
Paperback
Added to basket
£41.99
Paperback
Added to basket
£20.00
Hardback
Added to basket
£35.99
Paperback
Added to basket
£27.50
Paperback
Added to basket
£29.99
Paperback
Added to basket
£30.25
Paperback
Added to basket
£49.99
Mixed media product
Please sign in to write a review
Sign In
Sign In
Click & Collect
Simply reserve online and pay at the counter when you collect.
Available in shop from just two hours, subject to availability.
Thank you for your reservation
Your order is now being processed and we have sent a confirmation email to you at
When will my order be ready to collect?
Following the initial email, you will be contacted by the shop to confirm that your item is available for collection.
Call us on or send us an email at
Unfortunately there has been a problem with your order
Please try again or alternatively you can contact your chosen shop on or send us an email at