Total Quality Control: Achieving Productivity, Market Penetration and Advantage in the Global Economy (Hardback)
  • Total Quality Control: Achieving Productivity, Market Penetration and Advantage in the Global Economy (Hardback)
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Total Quality Control: Achieving Productivity, Market Penetration and Advantage in the Global Economy (Hardback)

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£58.99
Hardback 896 Pages / Published: 05/01/2015
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Total Quality Control integrates an organization's quality development with existing business practices to produce quantifiable customer satisfaction. The heavily-revised fourth edition introduces new TQM methodologies and shows how to achieve productivity, market penetration, and thrive in a global economy. There is new emphasis on managing, operating, and on integrating the key areas of a company's quality value chain. This title talks about Six Sigma and its role in Total Quality Management, and ensuring customer satisfaction and retention.

Publisher: McGraw-Hill Education - Europe
ISBN: 9780070220034
Number of pages: 896
Edition: 4th Revised edition

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