For introduction to tourism courses, this book takes a very practical hands-on approach to the study of travel and tourism. Throughout the chapters, as new information is presented, students are given exercises that allow them to practice what they have learned. The focus of the book is on teaching students what they need to know to be service and customer oriented.
Publisher: Pearson Education (US)
Number of pages: 256
Weight: 900 g
Dimensions: 278 x 210 x 15 mm
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