• Sign In
  • Help
  • My Basket0
The books you love, the emails you want
Opt in by 25 May or you'll stop hearing from us
REVIEW NOW
The Relationship Advantage: Information Technologies, Sourcing, and Management (Hardback)
  • The Relationship Advantage: Information Technologies, Sourcing, and Management (Hardback)
zoom

The Relationship Advantage: Information Technologies, Sourcing, and Management (Hardback)

(author), (author)
£177.50
Hardback 412 Pages / Published: 15/11/2001
  • We can order this

Usually despatched within 3 weeks

  • This item has been added to your basket

Check Marketplace availability

The relationship in information technology (IT) outsourcing determines the difference between a successful, a less successful, and a failing outsourcing deal. IT managers will commonly spend seventy per cent of their time on making the client-supplier relationship work, while thirty per cent of their time will focus on the contract, personnel, and problem issues. Longitudinal research into Xerox's global, British Aerospace's total,ESSO's selective, British Petroleum's alliance, and the UK Inland Revenue's public sector outsourcing deals highlights relationship practices and recurring post-contract management issues that demand careful attention and management. By use of novel cliebt-supplier relationship framework developed from transaction cost, relational contract, nad interorganisational relationship theory, the authors carefully amalyse these five longitudinal case studies and identify what the key dimensions of an outsourcing relationship are. Together the framework and the case studies provide a number for both practitioners and academics on how to achieve a relationship advantage.

Publisher: Oxford University Press
ISBN: 9780199241927
Number of pages: 412
Weight: 724 g
Dimensions: 244 x 164 x 26 mm

You may also be interested in...

Purple Cow
Added to basket
£9.99
Paperback
Leadership
Added to basket
DK
£5.99
Paperback
Getting Things Done
Added to basket
£13.99
Paperback
The New One Minute Manager
Added to basket
Essentialism
Added to basket
£12.99
Paperback
Start a Small Business
Added to basket
How To Deal With Difficult People
Added to basket
Agile Project Management in Easy Steps
Added to basket
How Google Works
Added to basket
£10.99
Paperback
The Five Dysfunctions of a Team
Added to basket
Tribes
Added to basket
£12.99
Paperback
Scrum
Added to basket
£9.99
Paperback
Project Management
Added to basket
DK
£5.99
Paperback

Reviews

Please sign in to write a review

Your review has been submitted successfully.