The Quality Relationship Challenge: How Businesses Can Establish Relationships That Create Loyalty (Hardback)
  • The Quality Relationship Challenge: How Businesses Can Establish Relationships That Create Loyalty (Hardback)
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The Quality Relationship Challenge: How Businesses Can Establish Relationships That Create Loyalty (Hardback)

(author)
£54.99
Hardback 200 Pages / Published: 01/07/1997
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Challenging the current ideals of product quality, processes and people, this text stresses a new formula for success, PQRS, which represents: products and people; quality relationships; and systematic approach. Using the tools provided, organizations should be able to create quality relationships.

Publisher: McGraw-Hill Education - Europe
ISBN: 9780873893565
Number of pages: 200
Dimensions: 229 x 152 mm

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