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The Modern Grievance Procedure in the United States (Hardback)
  • The Modern Grievance Procedure in the United States (Hardback)

The Modern Grievance Procedure in the United States (Hardback)

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Hardback 301 Pages / Published: 27/09/1988
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The result of a major research project funded by the National Science Foundation, this book focuses on unionized grievance procedures in four major industries: steel manufacturing, retail department stores, nonprofit hospitals, and local public schools. Authors David Lewin and Richard B. Peterson identify the determinants and measures of grievance procedure effectiveness and examine the consequences of grievance procedure usage at the individual level. Their work, the first comprehensive study of its kind ever published, serves not only to advance our knowledge of grievance procedure dynamics and outcomes, but also demonstrates the efficacy of behaviorally-oriented research into modern industrial relations.

Publisher: ABC-CLIO
ISBN: 9780899301495
Number of pages: 301
Weight: 603 g
Dimensions: 234 x 156 x 17 mm

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