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The Management of Struggle: Elements of Dispute Resolution through Negotiation, Mediation, and Arbitration (Paperback)John W. Keltner (author)
Paperback 272 Pages / Published: 31/12/1994
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Examining the struggle and conflict process, this volume assesses conflict resolution by setting it in the context of a struggle from mild disagreement to violence. Clear descriptions of preventive and interventive forms of managing struggle are presented.
Publisher: Hampton Press
Number of pages: 272
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