Your Waterstones card is changing, introducing...
TELL ME MORE
The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong (Paperback)
  • The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong (Paperback)
zoom

The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong (Paperback)

(author)
£22.99
Paperback 162 Pages / Published: 28/05/2009
  • We can order this

Usually despatched within 3 weeks

  • This item has been added to your basket
Accident investigation and risk assessment have for decades focused on the human factor, particularly 'human error'. Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for it. This bias towards the study of performance failures, leads to a neglect of normal or 'error-free' performance and the assumption that as failures and successes have different origins there is little to be gained from studying them together. Erik Hollnagel believes this assumption is false and that safety cannot be attained only by eliminating risks and failures. The ETTO Principle looks at the common trait of people at work to adjust what they do to match the conditions - to what has happened, to what happens, and to what may happen. It proposes that this efficiency-thoroughness trade-off (ETTO) - usually sacrificing thoroughness for efficiency - is normal. While in some cases the adjustments may lead to adverse outcomes, these are due to the very same processes that produce successes, rather than to errors and malfunctions. The ETTO Principle removes the need for specialised theories and models of failure and 'human error' and offers a viable basis for effective and just approaches to both reactive and proactive safety management.

Publisher: Taylor & Francis Ltd
ISBN: 9780754676782
Number of pages: 162
Weight: 328 g
Dimensions: 235 x 159 x 13 mm

You may also be interested in...

Safety at the Sharp End
Added to basket
Oxford Handbook of Occupational Health
Added to basket
£34.99
Part-work (fascículo)
Guide to Fire Safety in Offices and Shops
Added to basket
Level 2 Food Safety Made Easy
Added to basket
Disastrous Decisions
Added to basket
Level 2 Health & Safety Made Easy
Added to basket
In the Interests of Safety
Added to basket

Reviews

Please sign in to write a review

Your review has been submitted successfully.