The Effects of Service Recovery on Customer Satisfaction and Loyalty (Paperback)
  • The Effects of Service Recovery on Customer Satisfaction and Loyalty (Paperback)
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The Effects of Service Recovery on Customer Satisfaction and Loyalty (Paperback)

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£43.00
Paperback Published: 13/03/2013
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Publisher: LAP Lambert Academic Publishing
ISBN: 9783659365829
Weight: 145 g
Dimensions: 229 x 152 x 6 mm

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