The Economics of Benchmarking: Measuring Performance for Competitive Advantage (Hardback)Thijs Ten Raa (author)
Hardback 128 Pages / Published: 25/11/2008
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For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.
Publisher: Palgrave Macmillan
Number of pages: 128
Weight: 303 g
Dimensions: 216 x 138 x 12 mm
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