The Customer-Driven Company: Moving from Talk to Action (Paperback)R. C. Whiteley (author)
Paperback 320 Pages / Published: 21/04/1993
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Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
Publisher: INGRAM PUBLISHER SERVICES US
Number of pages: 320
Weight: 456 g
Dimensions: 227 x 153 x 18 mm
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