The Complete Idiot's Guide to Customer Service - Complete Idiot's Guide to S. (Paperback)
  • The Complete Idiot's Guide to Customer Service - Complete Idiot's Guide to S. (Paperback)
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The Complete Idiot's Guide to Customer Service - Complete Idiot's Guide to S. (Paperback)

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£9.99
Paperback 352 Pages / Published: 30/09/1997
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You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide to Great Customer Service teaches you how to create the "Service Difference"--service that genuinely pleases your customers and sets your organization apart from the pack. In this Complete Idiot's Guide you get:

Publisher: Simon & Schuster Ltd
ISBN: 9780028619538
Number of pages: 352
Weight: 593 g
Dimensions: 232 x 186 x 22 mm

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