The Complete Guide to Performance Standards for Library Personnel (Paperback)Carol Goodson (author)
Paperback 216 Pages / Published: 30/06/1997
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To develop staff effectively, supervisors need consistent standards. This practical guide contains detailed samples of standard position functions complemented by objective and measurable assessment criteria - that can be adapted for use by all libraries. Standards for paraprofessional staff include public services, technical services and administrative jobs. Standards for professional staff include department heads/administrative tasks, public services (divided into reference, bibliographic instruction, online searching, Internet usage, interlibrary loan, government documents, and circulation/access services), and technical services (divided into cataloguing, acquisitions and systems automation). The manual also contains performance standards for student workers, a special section covering background and management issues (including EEOC and legal issues) of performance standards, a bibliography and an index.
Publisher: Neal-Schuman Publishers Inc
Number of pages: 216
Weight: 386 g
Dimensions: 279 x 216 x 14 mm
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