This easy-to-use personal guide for new and aspiring case managers shows how to build the skills and competencies required for success. This essential self-assessment, skill-building toolkit includes customizable job descriptions, a critical pathway worksheet, histogram and Pareto chart examples, a practice work plan, and four effective models for successfully implementing continuous quality improvement.
Publisher: John Wiley & Sons Inc
Number of pages: 204
Weight: 510 g
Dimensions: 284 x 210 x 12 mm
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