The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions (Paperback)
  • The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions (Paperback)
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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions (Paperback)

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£29.99
Paperback 227 Pages / Published: 03/01/2002
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Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,

Publisher: Taylor & Francis Ltd
ISBN: 9781578200955
Number of pages: 227
Weight: 249 g
Dimensions: 229 x 152 x 13 mm
Edition: 3rd New edition

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