The Basics of Benchmarking, Second Edition (Paperback)Robert Damelio (author)
- Coming soon
This second edition of a bestseller supplies provides selected tools to help strengthen critical skills and accomplish key steps throughout the benchmarking process. The first part of provides a guide to the language of benchmarking and answers commonly asked questions. The second part walks readers through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.
Publisher: Taylor & Francis Inc
Number of pages: 150
Dimensions: 235 x 156 mm
Edition: 2nd New edition
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