Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others' self--esteem. How to Speak Up Without Putting Others Down, Participant's Workbook from the popular 60-- Minute Active Training Series offers you a ready--made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to * Express yourself in a straightforward way without offending others * Stand your ground, tactfully even in the face of resistance * Persist with people who fail to follow through on their communications and promises
Publisher: John Wiley & Sons Inc
Number of pages: 24
Weight: 202 g
Dimensions: 281 x 213 x 9 mm
"In less time than it takes to go out to lunch, participants gain valuable knowledge, master practical techniques, and acquire skills immediately applicable to personal or professional situations. Practical, participative, producing results?what more could any trainer or performance-improvement technologist want?"
--Elaine Biech, author, Training for Dummies