Successful Customer Service: Get Brilliant Results Fast (Paperback)
Pauline Rowson (author)
£9.99
Paperback
216 Pages /
Published: 01/08/2009
- We can order this from the publisher
Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your business can improve now and how to get your customers coming back for more.
Publisher: Hodder & Stoughton
ISBN: 9781854584823
Number of pages: 216
Weight: 280 g
Dimensions: 214 x 138 x 18 mm
You may also be interested in...
Added to basket
£12.99
Paperback
Added to basket
£8.99
Paperback
Added to basket
£20.99
Hardback
Added to basket
£12.99
Paperback
Added to basket
£52.99
Paperback
Added to basket
£20.00
Paperback
Added to basket
£21.99
Hardback
Added to basket
£10.99
Paperback
Added to basket
Added to basket
£26.99
Paperback
Added to basket
£12.99
Paperback
Added to basket
£28.50
Paperback
Added to basket
£18.99
Hardback
Added to basket
Added to basket
£16.99
Paperback
Please sign in to write a review
Sign In / Register
Not registered? CREATE AN ACCOUNTCREATE A plus ACCOUNT
Sign In
Download the Waterstones App
Would you like to proceed to the App store to download the Waterstones App?
Click & Collect
Place a reservation by selecting a shop below. Pay upon collection at the shop, rather than online.
Alternatively, for multiple items you may find it easier to add to basket, then pay online and collect in as little as 2 hours, subject to availability.
Alternatively, for multiple items you may find it easier to add to basket, then pay online and collect in as little as 2 hours, subject to availability.
Thank you for your reservation
Your order is now being processed and we have sent a confirmation email to you at
When will my order be ready to collect?
Following the initial email, you will be contacted by the shop to confirm that your item is available for collection.
Call us on or send us an email at
Unfortunately there has been a problem with your order
Please try again or alternatively you can contact your chosen shop on or send us an email at