Successful Customer Service: Get Brilliant Results Fast (Paperback)
Pauline Rowson (author)
£12.99
Paperback
216 Pages
Published: 01/08/2009
Published: 01/08/2009
Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your business can improve now and how to get your customers coming back for more.
Publisher: Hodder & Stoughton
ISBN: 9781854584823
Number of pages: 216
Weight: 240 g
Dimensions: 214 x 138 x 20 mm
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