For courses in Quality Management, Total Quality Management, Quality Engineering, and Quality Technology.
This direct, straightforward text provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books.
Publisher: Pearson Education (US)
Number of pages: 858
Weight: 1491 g
Dimensions: 242 x 195 x 36 mm
Edition: 4th edition
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