ABCs of Relationship Selling (Paperback)
  • ABCs of Relationship Selling (Paperback)
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ABCs of Relationship Selling (Paperback)

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£126.99
Paperback Published: 01/02/2010
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"ABC's of Relationship Selling through Service, 11/e" trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and, how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.

Publisher: McGraw-Hill Education - Europe
ISBN: 9780073404844
Weight: 997 g
Dimensions: 254 x 203 x 20 mm
Edition: 11th Revised edition

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