One of the few true leadership roadmaps to the summit of career success and satisfaction, featuring concise, learn-and-repeat principles for entrepreneurs, leaders of large companies, managers, and executives at any level.
For aspiring entrepreneurs or people in business, this book will help you take your company to the next level. When you put this book down, you'll know what you're doing right and what you're doing wrong to operate your business, and if you're just getting started, it will help set you up for success.
Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. So he knows the challenges that business owners face, as well as the common pitfalls that cause them to go under. Over the years he's stayed true to the principles that helped him scale his business to what is believed to be the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry's Seafood, Bubba Gump Shrimp Company, Morton's Steakhouse, Mastro's, The Chart House, Rainforest Cafe, and over forty more restaurant concepts) and five Golden Nugget Casinos. He's also sole owner of the NBA's Houston Rockets. In Shut Up and Listen!, he shares the key insights that made it all possible.
When entrepreneurs appear on Billion Dollar Buyer, the biggest obstacles they often face are ones they don't suspect: not knowing your numbers, not knowing your strengths and weaknesses, or not being willing to go that extra mile with your customers. Fertitta has seen it all. He knows that what you aren't paying attention to can either sink your business or become the very things that launch you to the top. As Fertitta says:
"You might think you know what you're doing, but I'm going to show you what you don't know."
Fertitta shares straight-talk "Tilmanisms" around six key action items that any entrepreneur can adopt today:
Be the Bull
No Spare Customers
Change, Change, Change
Know Your Numbers
Follow the 95/5 Rule
Take No Out of Your Vocabulary
A groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.
Publisher: HarperCollins Focus
Number of pages: 192
Weight: 290 g
Dimensions: 221 x 145 x 19 mm
'Tilman's swag comes through loud and clear on every page, telling you what you need to do to be successful.' --JAMES HARDEN, NBA Houston Rockets Superstar and MVP
'Tilman offers up compelling lessons on how to build and run a business. If you want to rocket your business to new heights, this is the book for you.' --SCOTT KELLY, Capt. US Navy Retired, former NASA astronaut
'Tilman doesn't just understand business--he understands what the customer wants because of his rare ability to see the world through other people's eyes.' --MICHAEL MILKEN, Chairman, The Milken Institute
'Mr. Fertitta provides great insights to apply to the management of businesses, and people, that span all industries and all cultures.' --YAO MING, business executive, former Houston Rocket and NBA All-Star
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