• Sign In / Register
  • Help
  • Basket0
Salesforce Service Cloud For Dummies (Paperback)
  • Salesforce Service Cloud For Dummies (Paperback)
zoom

Salesforce Service Cloud For Dummies (Paperback)

(author), (author)
£21.99
Paperback 384 Pages / Published: 28/04/2015
  • We can order this

Usually despatched within 1 week

  • This item has been added to your basket
Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud

Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing for your customers and for your company. Salesforce Service Cloud For Dummies is one the first books to focus specifically on Salesforce Service Cloud software. With it, you'll discover how to set up a sophisticated support center for your business in a matter of a few hours. Whether you're a service executive, manager, support agent, or system administrator, you will discover how to maximize usage of Service Cloud through best practices and step-by-step guidelines. This book will help your customer service departments gain a holistic view of the customers they serve, and provide your customers with meaningful, efficient interactions.

Examines how to enable your agents to provide efficient serviceDiscusses how to interact with customers through any channelOffers insights on improving internal communication and collaborationShows how to resolve customer's questions in a timely manner

Take advantage of this opportunity to be heard above your competition with the help of Salesforce Service Cloud For Dummies.

Publisher: John Wiley & Sons Inc
ISBN: 9781119010685
Number of pages: 384
Weight: 514 g
Dimensions: 232 x 189 x 20 mm

You may also be interested in...

FT Essential Guide to Business Writing
Added to basket
Raving Fans!
Added to basket
£7.99
Paperback
Sales for Non-Salespeople
Added to basket
The Challenger Sale
Added to basket
The Go-To Expert
Added to basket
Build a Brand in 30 Days
Added to basket
The Economist: Marketing for Growth
Added to basket
Selling
Added to basket
DK
£5.99
Paperback
Telephone Sales For Dummies
Added to basket
Hooked
Added to basket
£12.99
Hardback
Contagious
Added to basket
£8.99
Paperback
Brilliant Selling
Added to basket
£12.99
Paperback
Web Marketing All-in-One For Dummies
Added to basket

Reviews

Please sign in to write a review

Your review has been submitted successfully.