Responsive Leadership in Social Services: A Practical Approach for Optimizing Engagement and Performance (Paperback)Stephen G. De Groot (author)
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Leadership in the Human Services provides frontline human service managers and agency supervisors with practical tools to help inspire, motivate, and retain good staff, including such strategies as relationship building, sharing a common set of values and goals, focusing on employee strengths, and creating a collaborative, supportive environment. To help achieve positive staff and client outcomes, the book covers important areas of leadership, including team work, vision and mission development and execution, appreciating and acknowledging staff, professional development, and feedback.
Publisher: SAGE Publications Inc
Number of pages: 272
Weight: 360 g
Dimensions: 228 x 152 x 20 mm
"A useful yet practical approach any social service supervisor would find helpful."-- Gregg Allinson, Beaufort County Community College
"The author has articulated solid supervisory practices which are consistent with my view of the field of supervision in the human services. I also concur with his important contribution of providing students with hands-on tools that they can carry and use in the field."-- Denise K Sommers, University of Illinois Springfield
"De Groot presents an undercover point-of-view of the social service agency by providing students with perspectives and actions from a supervisor's normal day in the trenches of organizational supervision."-- Juanita Johnson, Union Institute and University
"[D]e Groot's commitment to the success and fulfillment of employees is apparent in his thoughtful and authentic approach to supervision . . . Through the application of practical and straightforward strategies based on communication and feedback strategies, [de Groot] offers a unique approach to supervision practice based on the `how' of positive communication."-- Leslie W. O'Ryan, Western Illinois University - Quad Cities
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