This study aims to promote an awareness and appreciation of how new and emerging international management standards such as ISO 9000 (quality management systems), ISO 17799 (information security management systems) and the Capability Maturity Model (CMM) can enhance competitiveness and quality in the ICT software and hardware sectors in the Greater Mekong Subregion and other countries of the Asia-Pacific region, while ensuring the confidentiality, integrity and availability of networked information.
Publisher: United Nations
Number of pages: 324
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