This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. Here, you'll discover all the information you need to avoid roadblocks when beginning a TQM program, as well as information you can use to expand your current TQM efforts for maximum profitability.
Publisher: McGraw-Hill Education - Europe
Weight: 716 g
Dimensions: 236 x 165 x 34 mm
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