Quality Function Deployment: Integrating Customer Requirements into Product Design (Paperback)Yoji Akao (author)
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In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.
It includes-Use of the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.
Publisher: Taylor & Francis Inc
Number of pages: 392
Weight: 930 g
Dimensions: 279 x 216 x 21 mm