• Sign In
  • Help
  • My Basket0
Public Service Improvement: Theories and Evidence (Hardback)
  • Public Service Improvement: Theories and Evidence (Hardback)
zoom

Public Service Improvement: Theories and Evidence (Hardback)

(author), (author), (author)
£91.00
Hardback 244 Pages / Published: 29/04/2010
  • We can order this

Usually despatched within 3 weeks

  • This item has been added to your basket

Check Marketplace availability

The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the public sector. Research in Management and Organization Studies on the private sector has identified a number of 'drivers' of improved performance, including innovation, organizational culture, leadership, and strategic planning. Many of these 'private sector' characteristics have emerged within public sector organisations in recent years. However, public managers face additional pressures, whether from regulators, constrained resources, or political interference. This book takes each of these drivers in turn and assesses whether they lead to improvement in public services. Written for students and researchers of Public Management, this book will also be of interest to public managers and consultants.

Publisher: Oxford University Press
ISBN: 9780199545476
Number of pages: 244
Weight: 528 g
Dimensions: 241 x 162 x 22 mm

You may also be interested in...

Public Policymaking
Added to basket
Government of Paper
Added to basket
Evidence-Based Policy
Added to basket
Systems Thinking in the Public Sector
Added to basket
Liberty and Security
Added to basket
Policy Making in Britain
Added to basket
Advanced Introduction to Public Policy
Added to basket
Managing Regulation
Added to basket
£32.99
Paperback
Insanitary City
Added to basket
£24.99
Hardback
Austerity bites
Added to basket
£21.99
Hardback
The Fourth Revolution
Added to basket
BTEC First in Public Services Student Book
Added to basket
The politics of civil society
Added to basket
How to Run the Country Manual
Added to basket

Reviews

Please sign in to write a review

Your review has been submitted successfully.