Visit our Christmas Gift Finder
Click & Collect from 2 Hours*
Free Delivery to UK Shops
Free UK Standard Delivery On all orders £20 and over Free Delivery to UK Shops Local shops and expert booksellers nationwide Free Click & Collect to UK shops From 2 hours of your order*
Personalising Library Services in Higher Education: The Boutique Approach (Paperback)
  • Personalising Library Services in Higher Education: The Boutique Approach (Paperback)
zoom

Personalising Library Services in Higher Education: The Boutique Approach (Paperback)

(author), (editor)
£30.99
Paperback 248 Pages / Published: 15/12/2017
  • We can order this

Usually dispatched within 3 weeks

  • This item has been added to your basket
In an economic climate where cuts are becoming the norm, a boutique library service may seem a contradiction. In some academic libraries the trend is still towards centralisation programmes or offering generic services. However, the student as the customer now has an even greater vested interest in the learning process as their financial commitment increases and they are demanding better services. Personalised library services are tailored with a specific clientele in mind and will provide the enhanced service demanded by today's students. These services need not cost more money; but they do require inventive and customer-facing staff. They celebrate and promote collaborative ventures along with excellent communication and marketing. This book unpacks the boutique model and is full of practical advice, supported by a unique set of case studies reflecting international practice including Australian, American and Russian and UK library services.

Publisher: Taylor & Francis Inc
ISBN: 9780815399858
Number of pages: 248
Weight: 363 g
Dimensions: 234 x 156 mm

You may also be interested in...

Trinity College Library Dublin
Added to basket
The Oxford Guide to Library Research
Added to basket
A Brief History of the Bodleian Library
Added to basket
Bodleian Library Treasures
Added to basket
Treasures from Ucl
Added to basket

Please sign in to write a review

Your review has been submitted successfully.