Your Waterstones card is changing, introducing...
TELL ME MORE
Personal Conflict Management: Theory and Practice (Paperback)
  • Personal Conflict Management: Theory and Practice (Paperback)
zoom

Personal Conflict Management: Theory and Practice (Paperback)

(author), (author)
£59.99
Paperback 360 Pages / Published: 14/09/2009
  • Not available

This product is currently unavailable.

  • This item has been added to your basket

Personal Conflict Management utilizes a modernized theory/skill approach to interpersonal conflict, placing equal emphasis on the theoretical and practical.

Supporting the notion that there is not one correct approach to conflict management, and utilizing the authors' shared experiences as mediators and organizational facilitators, this book demonstrates the value of collaborative models for resolving conflict and the necessity and benefits in understanding competitive approaches. Through the inclusion of both competitive and cooperative theories, the authors present contrasting perspectives of conflict management.

Beginning with an introduction to conflict, the book examines the major approaches and theories of conflict management. Following a discussion of the causes and variables which exist within conflicts, the skills necessary for conflict management are analyzed, including listening, the ability to seek information, the importance of understanding personality types and behavior patters, negotiation, and conflict assessment. The final two sections of the book take the reader beyond the basics, exploring the difficulties encountered in conflict management, the aftermath to a conflict, and conflicts in context, applying the theoretical concepts to everyday situations.

Publisher: Pearson Education (US)
ISBN: 9780205499885
Number of pages: 360
Weight: 454 g
Dimensions: 234 x 178 x 18 mm

You may also be interested in...

Behave
Added to basket
£10.99   £9.99
Paperback
Selfie
Added to basket
£9.99   £7.99
Paperback
The Organized Mind
Added to basket
£9.99   £7.99
Paperback
The Language of Kindness
Added to basket
£14.99   £12.99
Hardback
The Descent of Man
Added to basket
Why We Sleep
Added to basket
£9.99   £7.99
Paperback
Why Buddhism is True
Added to basket
Man's Search For Meaning
Added to basket
£7.99   £6.49
Paperback
Inferior
Added to basket
£9.99
Paperback
The Man Who Mistook His Wife for a Hat
Added to basket
Happy
Added to basket
£8.99
Paperback
The Body Keeps the Score
Added to basket
£9.99   £7.99
Paperback
Talking with Female Serial Killers
Added to basket
Other Minds
Added to basket
£9.99   £7.99
Paperback
Outliers
Added to basket
£9.99   £7.99
Paperback
Part-Time Working Mummy
Added to basket
£14.99   £11.99
Hardback

Reviews

Please sign in to write a review

Your review has been submitted successfully.