Operations Management (Paperback)
  • Operations Management (Paperback)

Operations Management (Paperback)

Paperback 510 Pages / Published: 19/04/2013
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Operations Management, 3rd Edition provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries. Features: * Focuses on the subject from a European perspective. * Deals with the management of the creation of goods and the delivery of services to the customer. * Covers the main areas of operations strategy, the design of operations system and the management of operations over time. * Incorporates more strategic and international commentary. * Includes a strategy link section consisting of a paragraph relating each chapter topic to operations strategy. * Includes more end of chapter and quantitative exercises. * Cases have been updated throughout and now include: Service including public sector, international, a mix of mini-cases and a longer case for each chapter. * Accompanied by a comprehensive package of online learning support materials including: A robust testbank featuring 1500 questions, PowerPoint slides and a comprehensive instructor's manual

Publisher: John Wiley & Sons Inc
ISBN: 9781119978541
Number of pages: 510
Weight: 992 g
Dimensions: 242 x 188 x 23 mm
Edition: 3rd Edition

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