This edition incorporates the latest theory and research, and adds a feature on nonverbal messages in special contexts. Knapp (U. of Texas at Austin) and Hall (Northeastern U.) introduce the concepts of nonverbal communication; the components, environment, and roles of such communication; and the sometimes very different interpretations of gestures
Publisher: Cengage Learning, Inc ISBN: 9780534625634 Number of pages: 504 Weight: 753 g Dimensions: 232 x 188 x 19 mm Edition: 6th Revised edition
Simply reserve online and pay at the counter when you collect.
Available in shop from just two hours, subject to availability.
Thank you for your reservation
Your order is now being processed and we have sent a confirmation email to you at
This item can be requested from the shops shown below. If this item isn't available to be reserved nearby, add the item to your basket instead and select 'Deliver to my local shop' at the checkout, to be able to collect it from there at a later date.
When will my order be ready to collect?
Following the initial email, you will be contacted by the shop to confirm that your item is available for collection.
Call us on or send us an email at
Unfortunately there has been a problem with your order
Please try again or alternatively you can contact your chosen shop on or send us an email at