Your Waterstones card is changing, introducing...
TELL ME MORE
Microsoft CRM 4.0 User Handbook (Paperback)
  • Microsoft CRM 4.0 User Handbook (Paperback)
zoom

Microsoft CRM 4.0 User Handbook (Paperback)

(author)
£30.50
Paperback Published: 22/08/2008
  • Not available

This product is currently unavailable.

  • This item has been added to your basket
The Microsoft CRM 4.0 User Handbook is for people using and evaluating Microsoft CRM. A lot of ground is covered with an emphasis on providing a full and concise summary of all the features of CRM rather than a step-by-step guide. You will understand the sales cycle, how to run a marketing campaign, and how to schedule appointments and service activities. The user interface is explored in full detail, both from a web browser and from the Outlook client for CRM, and you will learn how to run a mail merge to Word and export to Excel. Customisation and workflow features are covered from a user point of view and we do not discuss installation or programming issues (although the author is a programmer). Readers will want to have this book nearby as they explore Microsoft CRM and will keep it handy on their bookshelf as they begin to use CRM to it's full potential.

Publisher: Redware Research Ltd
ISBN: 9780955685903
Weight: 230 g
Dimensions: 246 x 189 x 6 mm

You may also be interested in...

You Are Not A Gadget
Added to basket
Introduction to Algorithms
Added to basket
The End of Lawyers?
Added to basket
How to Pass Higher Computing Science
Added to basket
£11.99   £8.99
Paperback
Early Home Computers
Added to basket
The New Digital Age
Added to basket
£10.99
Paperback
Computing
Added to basket
£11.95
Paperback
The Second Machine Age
Added to basket
The Big Switch
Added to basket
£12.99
Paperback
The Internet of Things
Added to basket
Who Owns The Future?
Added to basket
The Dark Net
Added to basket
£9.99
Paperback
The Filter Bubble
Added to basket
£9.99
Paperback
Computing with Quantum Cats
Added to basket

Reviews

Please sign in to write a review

Your review has been submitted successfully.