Managing the Matrix: The Secret to Surviving and Thriving in Your Organization (Hardback)Dawn Metcalfe (author)
Hardback 224 Pages / Published: 11/04/2014
- We can order this
A comprehensive guide to excelling in a complex matrix organization Debra was not in a good mood as she entered Johann s office for their third meeting. One of her colleagues had just been promoted and, although the guy who got it was good, she didn t think he was any better than her. Well, except at one thing, he was always playing politics - sucking up to the more senior guys and volunteering to be on any committee going. Debra knew the type - went to the same school, belonged to the same club - she didn t have a hope against the kind of connections he had so she might as well give up. It seemed doing a good job just wasn t enough around here. Debra and Johann work in an environment with multiple and complex reporting lines in other words, a matrix. There s room to slip between the cracks if a person wants to take advantage of confusion over who is managing performance; or if they can t make the necessary transition to self-management. Communication can be difficult even when there is an apparently shared language. Read how Johann and Debra work together to identify the skills needed to succeed in a matrix, and how using Emotional Intelligence (EI) can develop specific behaviours you can incorporate in your daily job. The result will help reduce stress and increase your chances of success. Dawn Metcalfe, Managing Director of PDS, based in Dubai, uses her experience as a coach and trainer to give us a behind the curtain look at how mentoring can help an individual develop the skills they need to survive and thrive in today s complex work environments.
Publisher: John Wiley & Sons Inc
Number of pages: 224
Weight: 408 g
Dimensions: 215 x 147 x 23 mm
You may also be interested in...
Please sign in to write a review
Simply reserve online and pay at the counter when you collect. Available in shop from just two hours, subject to availability.
Thank you for your reservation
Your order is now being processed and we have sent a confirmation email to you at
When will my order be ready to collect?
Following the initial email, you will be contacted by the shop to confirm that your item is available for collection.
Call us on or send us an email at
Unfortunately there has been a problem with your order
Please try again or alternatively you can contact your chosen shop on or send us an email at