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Managing Quality: Operations 06.07 - Express Exec (Paperback)
  • Managing Quality: Operations 06.07 - Express Exec (Paperback)
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Managing Quality: Operations 06.07 - Express Exec (Paperback)

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£10.99
Paperback 136 Pages / Published: 29/01/2002
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This title presents a fast track route to mastering quality management. It covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process. It features examples and lessons from some of the world's most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum. It includes a glossary of key concepts and a comprehensive resources guide.

Publisher: John Wiley and Sons Ltd
ISBN: 9781841122212
Number of pages: 136
Weight: 142 g
Dimensions: 168 x 128 x 9 mm

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